Privacy Policy

 


This privacy policy describes Blue Door’s policies and procedures for the collection, use and disclosure of your information when you use the service and tells you about your privacy rights.

Blue Door respects its clients’ and employees’ rights to privacy, and the expectation that the information collected by the Agency will be protected. As such, the Agency has developed the following Privacy Policy to which all employees, representatives and agents must adhere. This Privacy Policy describes our practices regarding how the Agency handle personal information, and to assure of our continuing commitment to protect all personal information that the Agency collect, use and disclose in the course of commercial activities. “Personal information”, as referred to in this Policy, means information about an identifiable individual, but does not include an individual’s business contact information.

The Agency collects, uses, transfers and discloses personal information for purposes limited to those which are related to its business of providing services to our clients. The Agency also collects, uses, transfers and discloses personal information of its employees for reasons related to administration of the employment relationship. Such purposes include the following:

  • To manage the customer service and activities of the Agency;
  • To establish relationships, provide quality service to and communicate with our clients;
  • To establish and maintain harmonious employer-employee relations;
  • To administer the Agency’s policies and procedures, including investigations related to alleged breaches of such policies and/or procedures; and
  • To meet requirements imposed by law.

The Agency limits the amount and type of personal information collected to that which is necessary for our identified purposes, and will only collect personal information by fair and lawful means. If the Agency plans on using any personal information collected for a purpose not previously identified, the Agency will communicate and document this purpose, and take steps to obtain any required consent before such use. The Agency does not lease, sell, trade, barter or exchange personal information obtained in the course of fulfilling purposes related to our business activity, as identified above.

Transfers and Disclosures of Personal Information

In the course of fulfilling the purposes described above, the Agency may transfer or disclose your personal information to service providers, including organizations retained by the Agency to perform functions on its behalf, such as its information technology suppliers and any third party consultants. The Agency may also transfer or disclose personal information to third parties where an individual has consented to such disclosure or where disclosure is required by law. When personal information is transferred to third parties, the Agency will ensure that a comparable level of protection is provided and that employees’ personal information is not used for purposes unrelated to those set out above.

Employee Files

The Agency maintains a personnel file for each employee. This file includes the employee’s resume, emergency contact information, performance reviews, salary information and other necessary employment records. Given the sensitivity of some of the contents, all employee files are handled confidentially and are securely maintained using appropriate safeguards. Only the Human Resources Manager and supervisors/managers, with legitimate reasons, may review an employee’s file. If/when required, the Board Chair may require access to employee files.
At the conclusion of the employment relationship the Agency will retain employee files and information on site for a period of no more than two (2) years, or as required by law.

Safeguards

The Agency uses safeguards and other security measures to ensure that all personal information is protected against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

E-Mail Communication

Given the nature of the medium, the Agency does not guarantee the confidentiality of any communications made by you via e-mail.

Consent

By submitting personal information to the Agency or its service providers and agents, staff members agree that the Agency may collect, use and disclose this personal information in accordance with this Privacy Policy and/or as required by law. Subject to legal or contractual requirements and reasonable notice, you may refuse or withdraw your consent at any time upon request. If staff members refuse to consent or withdraw their consent, the Agency may be limited or unable to provide staff members with certain services or information. If staff members provide the Agency or our service providers and agents with personal information of another individual, you will be deemed by the Agency to have obtained consent from such person to enable us to collect, use and disclose such information for the purposes set out in this Privacy Policy.

Any questions related to this policy or the handling of personal information by the Agency can be addressed with the Human Resources Manager.

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