Last updated: January 28, 2020
This privacy policy describes the Canadian Alliance to End Homelessness’s policies and procedures for the collection, use and disclosure of your information when you use the service and tells you about your privacy rights.
We use collect and use your personal data to provide and improve our services and communication with you. By consenting to having your name added to our mailing list you are agreeing to the collection and use of information in accordance with this privacy policy.
In compliance with Canadian Anti-Spam Legislation, enacted July 1, 2014, we are asking you for consent to the collection and use of your data. You may unsubscribe from our mailing lists at any time by clicking the ‘unsubscribe’ button on our newsletters and correspondence or by emailing with the subject line, ‘Unsubscribe’.
For the purposes of this Privacy Policy:
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally-identifiable information may include, but is not limited to:
Usage data is collected automatically when using the service.
Usage data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our service.
Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
We use both session and persistent Cookies. Cookies help us to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for may not be able to be provided, and we only use these cookies to provide you with those services.
The CAEH may use personal data for the following purposes:
We may share your personal information in the following situations:
The CAEH will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations.
The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
You may request to see all personal data that we have collected on you and you may ask for your personal data to be deleted. To request information on the personal data we collect, please email with the subject line ‘Personal Data’. To unsubscribe from our lists, you can either click the unsubscribe button in the communication you received or email with the subject line ‘Unsubscribe’ and your personal data will be deleted.
Your information, including personal data, is processed by CAEH staff working from home offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your city, province, country or other governmental jurisdiction where the data protection laws may differ than those from Canada.
Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.
The CAEH will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization unless there are adequate controls in place including the security of your data and other personal information.
Under certain circumstances, the CAEH may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court).
The CAEH may disclose your personal data in the good faith belief that such action is necessary to:
The security of your personal data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Service providers have access to your personal data only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us at with the subject line ‘Unsubscribe’.
We may provide paid products and/or services within the service (for example conference registration). In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, and American Express.
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services and their use of your personal information.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
We will let you know via email and/or a prominent notice on our services, prior to the change becoming effective and update the “Last updated” date at the top of this privacy policy.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions about this privacy policy, you can contact us by email .